Frequently asked questions

TRYTLV is a subscription-based service that delivers you a box full of unique and fun Israeli candies and snacks directly to your doorstep every month. Each box has a hand-picked collection of the MOST popular Israeli snacks, candies, chocolates and many more for you to enjoy.

Every box from TRTLV will be a surprise! Depending on what subscription you decide on, you will receive 8 to 12 full-sized Israel snacks that would otherwise be challenging to find outside of Israel! These candies and snacks will vary monthly so you get the best new exclusive and seasonal snacks in Israel. We thoroughly and carefully create a perfect balance between chocolates, salty chips, gummi candy, to leave you feeling well-rounded with your snack boxes.

Yes. You are charged in advance the full discounted price for your subscription choice.

Due to Covid-19 Shipping will temporarily be $3-$5.

After the order is placed, your box is immediately prepared and packed (within 3 business days) to be handed over to our mailing service. The box then will be shipped from Israel Post in 4 business days.We estimate the boxes to arrive within 2-4 weeks after the ship date depending on your location.

We currently accept payments through Paypal and all major credit cards. all payments are taken through secure checkout and we will never share any of your details with third-parties.

Sorry to see you go! You can cancel online via your customer portal in our website whenever you like. We’ve made cancelling hassle-free so that you can try our subscription service without any stress. If you would like to cancel, log into your customer portal and click the “cancel” button.

At this time we are only offering recurring subscriptions. However, you can easily purchase just one box by subscribing and then cancelling your subscription right away. That way you will only be billed for the one month’s box.